01 / YOUR NEXT STEP
Order missing? Check the promised date
The policy describes 1–2-business-day processing from Toronto, followed by a general 3–9-day standard delivery estimate. Flat-rate shipping applies to US and Canadian orders; the specific charge requires checkout confirmation. Preparation and arrival are separate periods. Damaged deliveries should be reported promptly with the order number and photographs. The merchant publishes proshop@oldfaithfulgolf.com for email contact; no response was tested.
Show the steps
- Compare the order date, dispatch notice and tracking. Ask support for the carrier reference and a specific delivery or resolution update.
Sources: Old Faithful Golf Co. — shipping and delivery (Shipping policy - Old Faithful Golf Co.)
02 / YOUR NEXT STEP
Wrong or damaged? Keep the evidence
Photograph the item, label and packaging. Save the original product description and explain the mismatch before using or returning the goods.
Show the steps
- Ask for written instructions and who pays postage. Ordinary change-of-mind rules may differ from the process for faulty or incorrect goods.
Sources: Old Faithful Golf Co. — returns and refunds (Refund policy - Old Faithful Golf Co.)
03 / YOUR NEXT STEP
Read this before paying return postage
The refund page gives five days after receipt to request a return for unused goods with tags and original packaging. Buyers contact proshop@oldfaithfulgolf.com first and pay return shipping. The separate 2–3-business-day approved-refund processing interval begins after receipt and approval and is not the five-day eligibility period.
Show the steps
- Keep approval, tracking and delivery evidence. Ask when an accepted return will be inspected and when an approved refund should reach your payment account.
Sources: Old Faithful Golf Co. — returns and refunds (Refund policy - Old Faithful Golf Co.)
04 / YOUR NEXT STEP
Still unresolved? Check your payment options
Keep receipts, tracking, photographs and messages together. Ask the payment provider on your receipt about its dispute process and deadlines; waiting for support must not make you miss them.
Show the steps
- The merchant publishes proshop@oldfaithfulgolf.com for email contact; no response was tested. The policy describes 1–2-business-day processing from Toronto, followed by a general 3–9-day standard delivery estimate. Flat-rate shipping applies to US and Canadian orders; the specific charge requires checkout confirmation. Preparation and arrival are separate periods. Damaged deliveries should be reported promptly with the order number and photographs.
- Report an unrecognised payment promptly. Eligibility varies by payment method, location and circumstances; recovery is not guaranteed.
Sources: Old Faithful Golf Co. — shipping and delivery (Shipping policy - Old Faithful Golf Co.)
SAVE YOURSELF A BLANK EMAIL
Not sure what to say?
Use a short, specific message. Replace the brackets before sending it.
Open the ready-to-send message
Keep a copy. Leave out passwords, full card numbers and security codes.
Subject: Order [number]: [delivery / item / return problem] Hello Old Faithful Golf Co., Order [number], placed [date]: [brief problem]. Tracking shows [status]. Please confirm [delivery update / return instructions / proposed remedy], the applicable deadline and any cost. My delivery country is [country]. I have attached [receipt/photos]. Thank you, [Name]
StraightReview does not send this message or collect the details you add.
BEFORE YOU GO
Two things worth knowing.
Does a delayed Old Faithful Golf Co. order prove a scam?
No. A delay alone does not establish fraud. This page helps with a specific order problem; the linked full review explains the broader evidence and its limitations.
Are these Old Faithful Golf Co. terms newly verified?
This guide reuses the dated official-source evidence listed below. It does not represent a new purchase, support test or live policy check. Compare the current terms and your order confirmation before relying on a deadline.
CHECK THE DETAILSSources, dates & limitations
Compiled from saved official-page evidence checked by 2026-10-31. No new source visit, test order, support contact or refund test was performed to generate this guide. Terms can change; your order date, country and item matter. Statutory rights may differ from store policy.
- Old Faithful Golf Co. — shipping and delivery (Shipping policy - Old Faithful Golf Co.)
Official-page observation saved on 2026-10-31; this guide reuses that dated research. No order or support response was tested.
Checked - Old Faithful Golf Co. — returns and refunds (Refund policy - Old Faithful Golf Co.)
Official-page observation saved on 2026-10-31; this guide reuses that dated research. No order or support response was tested.
Checked
A detail changed? Send a correction. Leave out private order or payment information.
Published · Updated