01 / YOUR NEXT STEP
Order missing? Check the promised date
Canada, UK and Australia transit is separately estimated at 7–21 business days, with customer-paid import charges. Processing is 3–5 business days before dispatch. US shipping has different charges and a free-shipping threshold. Later 5/14-day periods concern returns processing, not outbound shipping. The merchant publishes support@wearproclaim.com for email contact; no response was tested. Eligible returns must be postmarked within 30 days of delivery, new, unworn and unwashed; sale items are excluded. US prepaid-label returns/exchanges differ from customer-paid international returns without exchanges. Refunds use the original payment method. Use the account portal or support@wearproclaim.com to confirm authorisation and instructions.
Show the steps
- Compare the order date, dispatch notice and tracking. Ask support for the carrier reference and a specific delivery or resolution update.
Sources: Proclaim — returns and refunds (SHIPPING + RETURNS - PROCLAIM)
02 / YOUR NEXT STEP
Wrong or damaged? Keep the evidence
Photograph the item, label and packaging. Save the original product description and explain the mismatch before using or returning the goods.
Show the steps
- Ask for written instructions and who pays postage. Ordinary change-of-mind rules may differ from the process for faulty or incorrect goods.
Sources: Proclaim — returns and refunds (SHIPPING + RETURNS - PROCLAIM)
03 / YOUR NEXT STEP
Read this before paying return postage
Later 5/14-day periods concern returns processing, not outbound shipping. Eligible returns must be postmarked within 30 days of delivery, new, unworn and unwashed; sale items are excluded. US prepaid-label returns/exchanges differ from customer-paid international returns without exchanges. Refunds use the original payment method. Processing is 3–5 business days before dispatch. Canada, UK and Australia transit is separately estimated at 7–21 business days, with customer-paid import charges. US shipping has different charges and a free-shipping threshold. The merchant publishes support@wearproclaim.com for email contact; no response was tested. Use the account portal or support@wearproclaim.com to confirm authorisation and instructions.
Show the steps
- Keep approval, tracking and delivery evidence. Ask when an accepted return will be inspected and when an approved refund should reach your payment account.
Sources: Proclaim — returns and refunds (SHIPPING + RETURNS - PROCLAIM)
04 / YOUR NEXT STEP
Still unresolved? Check your payment options
Keep receipts, tracking, photographs and messages together. Ask the payment provider on your receipt about its dispute process and deadlines; waiting for support must not make you miss them.
Show the steps
- The merchant publishes support@wearproclaim.com for email contact; no response was tested. Use the account portal or support@wearproclaim.com to confirm authorisation and instructions. Processing is 3–5 business days before dispatch. Canada, UK and Australia transit is separately estimated at 7–21 business days, with customer-paid import charges. US shipping has different charges and a free-shipping threshold. Later 5/14-day periods concern returns processing, not outbound shipping. Eligible returns must be postmarked within 30 days of delivery, new, unworn and unwashed; sale items are excluded. US prepaid-label returns/exchanges differ from customer-paid international returns without exchanges. Refunds use the original payment method.
- Report an unrecognised payment promptly. Eligibility varies by payment method, location and circumstances; recovery is not guaranteed.
Sources: Proclaim — returns and refunds (SHIPPING + RETURNS - PROCLAIM)
SAVE YOURSELF A BLANK EMAIL
Not sure what to say?
Use a short, specific message. Replace the brackets before sending it.
Open the ready-to-send message
Keep a copy. Leave out passwords, full card numbers and security codes.
Subject: Order [number]: [delivery / item / return problem] Hello Proclaim, Order [number], placed [date]: [brief problem]. Tracking shows [status]. Please confirm [delivery update / return instructions / proposed remedy], the applicable deadline and any cost. My delivery country is [country]. I have attached [receipt/photos]. Thank you, [Name]
StraightReview does not send this message or collect the details you add.
BEFORE YOU GO
Two things worth knowing.
Does a delayed Proclaim order prove a scam?
No. A delay alone does not establish fraud. This page helps with a specific order problem; the linked full review explains the broader evidence and its limitations.
Are these Proclaim terms newly verified?
This guide reuses the dated official-source evidence listed below. It does not represent a new purchase, support test or live policy check. Compare the current terms and your order confirmation before relying on a deadline.
CHECK THE DETAILSSources, dates & limitations
Compiled from saved official-page evidence checked by 2026-10-31. No new source visit, test order, support contact or refund test was performed to generate this guide. Terms can change; your order date, country and item matter. Statutory rights may differ from store policy.
- PROCLAIM | Organic Cotton Intimates & Plant-Based Shapewear
Official-page observation saved on 2026-10-31; this guide reuses that dated research. No order or support response was tested.
Checked - Proclaim — returns and refunds (SHIPPING + RETURNS - PROCLAIM)
Official-page observation saved on 2026-10-31; this guide reuses that dated research. No order or support response was tested.
Checked
A detail changed? Send a correction. Leave out private order or payment information.
Published · Updated